Number 269 - October 2005

Windows Millennium Update Problem
by Carl Tenning, Tacoma Open Group For Microcomputers
   Windows Automatic Update on my Windows Millennium computer has persistently tried to repeatedly load the same updates. After completing the download it asks permission to install the update. I click OK and it seems to install. However, at the end of the installation it says I must reboot the computer, which I do and during the reboot I get the following message:

   "Windows could not upgrade the file %1 from %2 %1: %2"

   Checking the Windows Update it says that the update has installed successfully, but a few days later, the Automatic Update begins downloading it again. This has happened repeatedly and I have been seeking a solution for about a year. Usually I do a search on Google for something related to the problem and it has not been until just recently that I did find the solution. Fortunately someone else has also had the problem
and had the courtesy to post the solution on a bulletin board. I found the following link to a Microsoft site giving the solution:

   http://support.microsoft.com/default.aspx?scid=kb;en-us;283069& Product=winme

   The solution is detailed in Microsoft Article 283069. It says the problem occurs when the _RESTORE folder is larger than the folder should be and the contents of the file Wininit.err indicates that the program cannot write to the _RESTORE folder. Note that the _RESTORE folder can only be viewed by setting Folder Options, View Tab, Advanced Settings group box and checking "Show hidden files and folders".

   The resolution essentially involves deleting the _RESTORE folder and resetting the "Disable System Restore" along with several reboots.

   
  Number 269 - October 2005