 Number 222 - November 2001 |
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What's a  ? | ||
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by Ron Ingraham, Librarian, July 2001 Space Coast PC Journal via Sept 2001 QBits | ||
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The question has arisen
frequently among those attending the sessions at the Resource Center
regarding how to find out about those error messages that appear when
you get the dreaded "This Program has performed an illegal action and
will be shut down." You may be offered a "Details" button, or a specific
error code. The question becomes, "What does that mean?"
Microsoft offers an online source which includes much of this information. It's their Knowledge Base. The Know ledge Base is a collection of reports of solutions by the Technical Support staff at Redmond. The Knowledge Base articles cover almost any imaginable problem with Microsoft products. You should defmitely check here before getting on the phone to Redmond. One may go directly to the Microsoft website and then search for the error code of the statement. However, this can be a frustrating experience. There is a simpler way!! |
In April, 1999 our
Webmaster, Curtis Potsic, wrote about an excellent search engine,
Google.com. Some of you may have missed it, or have since forgotten
about it. I bring it up again in the current discussion because of one
very special feature it offers.
If you want to search the Microsoft Knowledge Base for a specific subject, error code, or whatever, log onto www.google.com. Add the letters KB at the end of your search query , and it will lead you directly to a list of the appropriate articles in the Knowledge Base. Check for the one nearest your specific clue and click on the link. With luck you'll fmd your answer.
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Number 222 - November 2001
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