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A complaint I hear
frequently is that of having an online connection dropped while one is
composing an email and that there seems to be no way to retrieve what
has been written. The solution to this problem reminds me of the old
election-day admonition to "vote early and vote often." The trick here
is to "save early and save often." Unfortunately, the means of saving
e-mail that's being written online varies dramatically from one email
service to another.
Let's begin with Outlook Express. The first
point to be made is that OE can be launched, and email can be composed
without going online. In other words, don't log on to your ISP until
the letter is complete and ready to send. This precludes losing the
letter as a result of being bounced offline in the middle of writing it.
Unfortunately, it's still possible to be
kicked offline even as you are sending the email, which can also result
in its being terminally lost. However, if you have taken the precaution
of saving the email with a filename, it can always be recovered. Do
this: launch Outlook Express, and choose New Message. When the blank
email form is displayed, fill in the To: and Subject: lines, along with
CC: and/or BCC: if wanted. Then type the first few words of your
message.
Now click on File, Save As: and type in a
filename for the letter. Choose .EML as the file type. The letter will
now be saved in the My Documents folder. Continue typing, and
periodically do another File, Save As:, making sure the same filename is
used. When told the file already exists and asked if you want to
replace it, click Yes.
Doing a final File, Save As: just before
sending the email will assure you of having a backup copy. If, for any
reason, the letter is lost in transmission, simply double-click My
Documents and then double-click the letter's ".EML" icon. This will
launch OE and put your letter in place, waiting for the command to send
it.
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Doing the above in AOL or
CompuServe is somewhat different. Begin a new e-mail in the usual way,
and then do File, Save As:. You can create the letter either offline
or online. Give the letter a filename and choose a place to save it. I
prefer the Desktop because it's easy to find things there. The e-mail
will be saved with a .TXT or .RTX extension, depending on which version
of AOL/CS you're using.
If your email somehow gets lost, launch AOL
or CompuServe and go to File, Open:. Browse your way to the saved file
and double-click it. This will open the file as a text document, which
you'll then need to Copy and Paste into a new, blank, outgoing e-mail
box before being able to send it.
To save an outgoing e-mail in Netscape, do
this: Launch Netscape and start a new, blank message, using Ctrl+M.
Begin creating your letter (online or offline) and then go to File, Save
As, File. Give it a filename and choose HTM for the extension. Again,
I recommend saving it on the Desktop.
Continue composing your letter, pausing
periodically to do File, Save, or Ctrl+S. If your Netscape letter gets
lost in transmission, simply locate it on your Desktop and double-click
it. Having been saved with an .HTM extension means a double-click will
launch Netscape (assuming it's your default browser, which it normally
would be if you are using it to send email). The file would then appear
as a text document, which would need to be copied and pasted into a new
Netscape email.
Saving Hotmail, Yahoo, Eudora and Juno
letters offer still other adventures. But we're out of space.
However, the way to always be sure of having a backup copy of your email
is to compose it in your favorite word processor, and then copy and
paste it into an outgoing email.
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