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Dear Abby: I
almost had a heart attack when I opened my phone bill. It was more than
$800. I called the phone company and told them it had to be a mistake.
To make a long story short, it was because of our computer-access phone
number.
We recently moved 60 miles away. We were
supposed to change the access phone number to a local number, but we
didn't because we don't know much about computers and didn't l realize
we should. After talking to the telephone company representative, we
changed access numbers, but not before the next
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billing cycle and we received a phone bill
for another $800. This bill cannot be negotiated, so we are paying it in
monthly installments.
Abby, please warn your readers to be sure they change access phone numbers for their computers if they move.
- Sorry, Wrong Number
Dear Sorry: That was an expensive lesson. I hope that readers will learn from your experience.
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