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At the last [SACTO]
meeting, both Frank Leonard and Milt Hull said that they saw no need for
firewalls for dialup service or even DSL with dynamic IP addresses. I
disagreed but perhaps not strongly enough. A member has reported a
severe attack on her dialup service that makes me feel it is very
important to put a firewall into place.
In my real life (outside of SPCUG), I am
currently involved with encryption and security issues. Doing the
research to make a product secure tends to make you paranoid. Thus when
I learned that the Denial of Service (DoS) attacks were launched from
home computers in addition to big university computers, I decided I
needed protection.
My research led me to select ZoneAlarm,
(www.zonelabs.com) a free personal firewall. In my daily use, I find
that I get probed three or four times a day. ZoneAlarm shields me from
the attacks but informs me that they happened. [We have this in our disk
library - ed]
One of our members, Nancy Linsley, bought
BlackICE based upon product reviews to protect her system when family
members are camped on the Internet. Like me, she got occasional hits on
her firewall. Then she got a severe attack and asked Frank, Milt, and
myself for advice via e-mail. [We have used BlackICE ($40) since last
summer - ed]
BlackICE has more sophisticated logging and
reporting than ZoneAlarm. Her first severe attack was a level 59
attack, rated as a serious attack. Further study showed this to be a
"SubSeven Port Probe." Clicking the information icon described the
attack as an attempt to deliver a trojan. This means the attacker would
not be able to run the program, but if you did, the attacker could do
almost anything.
All of these attacks occurred on Nancy's
Compuserve account. We theorize that Compuserve and AOL users are more
vulnerable because they have a higher concentration of new users. They
may be targeted more for this reason.
BlackICE traced the IP and DNS of all probes
and identified the account that was launching the attack.
Unfortunately, it is highly likely that the attacker stole access to the
account because of a bad password. So while the attacker could be
stopped from using the account, we would not stop the attacker from
using another stolen account.
These attacks are not likely to be targeted
at anyone personally. Robot programs that randomly pick accounts and
test them for vulnerabilities usually make these attacks. When they find
one, they either tag it for future use or insert some sort of program
to open the door wider. Firewalls are designed to prevent these attacks
from actually getting past the firewall.
I think we have reached a point that a
firewall is a necessity, not an option. I consider a firewall as
important as a virus detector. The Internet can be dangerous if you do
not practice safe computing. Just like virus detectors, you need to
check periodically for updates to the firewall to get the latest
protection available.
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What Can We Do?
BlackICE caught the attacker in this case. Now
that we know the account name of the attacker, what can we do? I guess
informing the attacker's ISP manager might close down the account, but I
suspect he will move on to another account and continue his rotten
activities.
Who could police this kind of stuff anyway?
If it were a local ISP attacking you, maybe the local police could do
something but they may not have any qualified investigators to track
down the culprit (at least not yet). If it is not local but still in
the state, maybe the state police could help. Ultimately, I suspect
that the FBI will end up as the web cops. They have jurisdiction across
state lines and are already tracking down virus authors.
Maybe the FBI could set up an address where
people could file reports of probe attacks. This could give the FBI a
database to find the worst offenders. Historically, the FBI is more
concerned with solving crimes rather than preventing them. Your firewall
may catch someone attempting to break into your computer, but it does
so by preventing him or her from doing so. Thus, no crime may have been
committed, or has it? I suspect that it may take an attack against a
senator or congressman to get things really moving.
I have no real advice on what to do when you
detect an attack. Just be happy that they did not get past your
firewall.
It Gets Worse
After sending us the e-mail asking how to handle
an attack, Nancy was bombarded. She caught a picture of the attack in a
screen capture of the history box of BlackICE.
She was being attacked at a rate of about one
a minute. Her investigation led to a LOCAL ISP. It turns out that
they were testing some monitoring software that got out of control. I
do not care if it is good guys trying to get into my system or bad guys -
I do not want anyone in my system.
The next morning after a cold boot, her
dialup network did not work. Nancy restored her registry to a backup she
had made two days ago and everything was okay again. (Okay, quick
quiz: when is the last time you did a registry backup?) I am not sure
if this indicates a failure by BlackICE. If you are bombarded, log off.
I have noticed that my attacks usually come in pairs, so I would
define five attacks in as many minutes to be bombarding.
Firewalls May Introduce Problems
Nancy reports that she has had problems printing
web pages while running BlackICE. I have found it difficult to get
Norton anti-virus updates while ZoneAlarm is running. I have heard
complaints of being unable to get to certain web sites. So far, I
accept the problems as minor inconveniences.
You are vulnerable any time you are on the
net. Protect yourself with a firewall. Consider a firewall just as
important as a virus detector. Now both Frank and Milt are believers,
too.
Milt and I are attempting to book someone
knowledgable on firewalls to come out and speak to the group in the
future. It is a little tough because the companies tend to be very small
but we will keep on trying.
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